Terms & Conditions

Last updated: 7-30-2025

Welcome to Sparks Heating & Air Conditioning (“Sparks Heating & Air,” “we,” “us,” or “our”). By using our website, scheduling services, or subscribing to our communications, you agree to the terms outlined below.

1. Communications

By providing your phone number and/or email address, you consent to receive communications from Sparks Heating & Air Conditioning, which may include but are not limited to:

Appointment reminders
Service updates
Informational messages related to your heating and air conditioning services
Marketing and promotional messages

Message Frequency:
Message frequency may vary. For example, you may receive two reminders per appointment and occasional updates about our services or promotions.

Message & Data Rates:
Standard message and data rates may apply. Please contact your wireless carrier for details about your plan.

2. Customer Support

If you have questions or need assistance with our communications:

Text HELP in response to any text message
Email us at info@sparksair.com
Or call us at (775) 359-6700

You may opt out of text messaging at any time by replying STOP to any text message you receive from us.

3. SMS Opt-In and Consent

By submitting our contact form and signing up for texts, you consent to receive text messages from Sparks Heating & Air Conditioning at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available), and no further messages will be sent. Reply HELP for help.

Sparks Heating & Air Conditioning collects opt-in consent both online and verbally. Customers may opt in to receive messages either in person at our physical location (1465 Terminal Way, Suite 5, Reno, NV 89502) or over the phone by calling (775) 359-6700. When a customer is registered for the first time, our staff is trained to ask if they would like to receive SMS-based billing notifications, appointment reminders, dispatch notifications, and job-completion surveys. Customers are verbally informed that:

Message and data rates may apply
Message frequency may vary
They can text HELP for support or STOP to unsubscribe at any time
Their information will not be shared with third parties

4. Use of Our Website

This website and its contents are provided for informational purposes. You may not misuse the website or engage in any activities that harm Sparks Heating & Air or other users.

5. Changes to These Terms

We may update these Terms & Conditions from time to time. Updates will be posted on this page, and the “Last updated” date will reflect the changes.

6. Contact Us

For questions regarding these Terms & Conditions, please contact us:

Phone: (775) 359-6700
Email: info@sparksair.com
Mailing Address: Sparks Heating & Air Conditioning, 1465 Terminal Way, Suite 5, Reno, NV 89502

7. SMS Terms of Service Summary

By participating in Sparks Heating & Air Conditioning’s SMS program, you agree to receive recurring automated marketing and informational text messages from Sparks Heating & Air Conditioning at the mobile number provided. Consent is not a condition of purchase. Message and data rates may apply. Message frequency varies. To opt out, reply STOP. For help, reply HELP or contact us at info@sparksair.com
or (775) 359-6700.

Your privacy is important to us. For details on how we collect, use, and protect your information, please review our Privacy Policy.