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Privacy Policy

Effective Date: 06/27/2025

Sparks Heating & Air (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your information when you visit our website at https://sparksheatingair.com, contact us, or sign up to receive text messages.

1. Information We Collect

We collect personal information you provide directly to us, including:

  • Full name
  • Email address
  • Phone number
  • Message contents submitted via web forms

We also collect certain technical data automatically, such as:

  • IP address
  • Browser type and version
  • Pages visited
  • Time spent on site
  • Referral sources

This data is collected via tools like Google Analytics and Google Tag Manager.

2. How We Use Your Information

  • Respond to service inquiries
  • Schedule appointments
  • Send appointment reminders and updates
  • Deliver promotional offers (if opted in)
  • Improve website functionality and user experience

3. Sharing of Information

We do not sell your personal information.

We may share data with trusted service providers solely to operate our business, such as:

  • Appointment management platforms (e.g., ServiceTitan)
  • Email and SMS delivery services
  • Analytics platforms like Google Analytics

We do not share mobile opt-in details with third parties for their own marketing purposes.

4. Data Security

We implement reasonable physical, electronic, and administrative safeguards to protect your personal information. However, no internet transmission is 100% secure.

5. Your Rights and Choices

You have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of marketing communications at any time

To make a request, contact us at info@sparksair.com.

6. Contact Information

If you have questions about this Privacy Policy or our data practices, contact us at:

Sparks Heating & Air
1465 Terminal Way, Suite 5
Reno, NV 89502
Phone: (775) 359-6700
Email: info@sparksair.com

For information about our messaging terms and other conditions of use, please visit our Terms & Conditions page.